A National Leader in Hospital Care
Since the dawn of humanity, there’s been an epic battle being waged, between the forces of good… and those who wish to cause infection. Watch the brave men and women of EVS at Cottage Health keep the agents of infection at bay.
Watch the Fight Against Germs
Only 2.2 percent of hospitals evaluated by the federal Centers for Medicare & Medicaid Services (CMS) earned the government’s first-ever 5-Star rating for overall quality and safety. Santa Barbara Cottage Hospital (SBCH) and Goleta Valley Cottage Hospital (GVCH) were two of them.
SBCH and GVCH are two of just nine California hospitals to earn a five-star rating, and are the only hospitals to rate five-stars on the Central Coast. Only 102 hospitals out of 4,600 in the United States achieved this important patient care distinction. The highest quality level was difficult for most hospitals to obtain, with some states having zero hospitals reach a five-star rating.
Follow these links to see the detailed ratings for each of our hospitals on the Centers for Medicare & Medicaid Services website:
What is the Hospital Compare Overall Rating?
The overall rating summarizes up to 64 quality measures on Hospital Compare reflecting common conditions that hospitals treat, such as post-surgical infection, heart attacks or pneumonia. Hospitals may perform more complex services or procedures not reflected in the measures on Hospital Compare. The overall rating shows how well each hospital performed, on average, compared to other hospitals in the U.S.
The overall rating ranges from one to five stars. The more stars, the better a hospital performed on the available quality measures. The most common overall rating is 3 stars.
Why is this Important?
Hospitals differ in the quality of care and services they provide to patients. HCAHPS star ratings provide a snapshot of the 11 measures of patient experience of care on Hospital Compare. In addition, the HCAHPS summary star rating combines all 11 HCAHPS star ratings into a single, comprehensive metric.
Follow this link for more information about the HCAHPS Star Ratings
Cottage Health infection rates are consistently and significantly lower than state and national rate benchmarks at all of our hospitals, including Santa Barbara Cottage Hospital (SBCH) where the most critically ill patients are treated.
We measure patient experience through surveys that are independently administered. All of the indicators or safe practices included in the survey are validated and defined so that all hospitals can use the same methods for calculating the statistics. This process promotes transparency in reporting and allows the public to make comparisons based on credible data.
- Hospital Compare gives both Santa Barbara Cottage Hospital (SBCH) and Goleta Valley Cottage Hospital (GVCH) a five-star rating.
- The California HealthCare Foundation rates both SBCH and GVCH as Superior. Patient experience ratings:
- 82 percent at SBCH
- 78 percent at GVCH
- 68 percent is the California state average rating
- Santa Ynez Valley Cottage Hospital is part of the California Critical Access Hospital Network and earned a 2016 Press Ganey Guardian of Excellence Award for outstanding patient experience: 97 percent of its patients say they would definitely recommend the hospital.
Our patients consistently rank all Cottage hospitals significantly higher than both state and national benchmarks for patient satisfaction.
Hospital Compare was established in 2002 by Medicare and the Hospital Quality Alliance, a public-private collaborative aiming to improve hospital quality. It compiles data using:
- Core measures
- Patient satisfaction scores (from HCAHPS—Hospital Consumer Assessment of Healthcare Providers and Systems)
- Mortality and readmission rates, and
- Complication rates.
CalQualityCare.org is managed by the California HealthCare Foundation (CHCF), a nonprofit organization. CHCF and this website are not affiliated with the medical industry nor any individual facility or agency. This site compiles data to rate quality of care, patient experience, and safety measures for hospitals in California.