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A National Leader in Hospital Care

Cottage Health CMS Quality Rating - 5 stars

Cottage Health - Quality - Germ Wars

"Germ Wars"

Since the dawn of humanity, there’s been an epic battle being waged, between the forces of good… and those who wish to cause infection. Watch the brave men and women of EVS at Cottage Health keep the agents of infection at bay.

Watch the Fight Against Germs

Santa Barbara Cottage Hospital (SBCH) and Goleta Valley Cottage Hospital (GVCH) place among the top 10% of hospitals nationwide, earning the federal Centers for Medicare & Medicaid Services (CMS) 5-star rating.

Follow these links to see the detailed ratings for our hospitals on the CMS website:

What is the Hospital Compare Overall Rating?

The overall rating summarizes up to 57 quality measures on Hospital Compare reflecting common conditions that hospitals treat, such as post-surgical infection, heart attacks or pneumonia. Hospitals may perform more complex services or procedures not reflected in the measures on Hospital Compare. The overall rating shows how well each hospital performed, on average, compared to other hospitals in the U.S.

The overall rating ranges from one to five stars. The more stars, the better a hospital performed on the available quality measures. The most common overall rating is 3 stars.

Why is this Important?

Hospitals differ in the quality of care and services they provide to patients. HCAHPS star ratings provide a snapshot of the 11 measures of patient experience of care on Hospital Compare. In addition, the HCAHPS summary star rating combines all 11 HCAHPS star ratings into a single, comprehensive metric.

Follow this link for more information about the HCAHPS Star Ratings


Infection Control

Cottage Health infection rates are consistently and significantly lower than state and national rate benchmarks at all of our hospitals, including Santa Barbara Cottage Hospital (SBCH) where the most critically ill patients are treated.

View Infection Control Rates

Patient Satisfaction

We measure patient experience through surveys that are independently administered. All of the indicators or safe practices included in the survey are validated and defined so that all hospitals can use the same methods for calculating the statistics. This process promotes transparency in reporting and allows the public to make comparisons based on credible data.

Learn More

Quality Snapshot

  • Cal Hospital Compare 2016 data rates both SBCH and GVCH as Superior in patient experience ratings:
    • 86 percent of patients would recommend SBCH
    • 89 percent of patients would recommend GVCH
    • 70 percent is the California state average rating
  • Santa Ynez Valley Cottage Hospital is part of the California Critical Access Hospital Network and earned a 2017 Press Ganey Guardian of Excellence Award for outstanding patient experience, with its ED ranking in the 95th percentile for a full year.

Our patients consistently rank all Cottage hospitals significantly higher than both state and national benchmarks for patient satisfaction.

Resources

Hospital Compare was established in 2002 by Medicare and the Hospital Quality Alliance, a public-private collaborative aiming to improve hospital quality. It compiles data using:

  • Core measures
  • Patient satisfaction scores (from HCAHPS—Hospital Consumer Assessment of Healthcare Providers and Systems)
  • Mortality and readmission rates, and
  • Complication rates.

Cal Hospital Compare is a non-commercial performance reporting initiative supported by a grant from the California Healthcare Foundation. It uses publicly reported quality data for every hospital.

Questions About Your Recent Visit

If you have any questions about your recent visit, our patient relations representative can be reached by email or phone - chsquality@sbch.org or 805-569-7244.

National Leader in Hospital Care

Cottage Health - CMS 5 Star Rating for Quality

Only 2.2 percent of hospitals evaluated earned the government’s first-ever 5-Star rating for overall quality and safety. Santa Barbara Cottage Hospital and Goleta Valley Cottage Hospital were two of them.

Watch Patients Tell Our Story

Cottage Locations

STRIVE FOR 95Strive for 95

We’re all in this together. The mission of the Strive for 95 Coalition is to rebuild our community’s immunity to at least 95%.