Patient Satisfaction

We measure patient experience through surveys that are independently administered. All of the indicators or safe practices included in the survey are validated and defined so that all hospitals can use the same methods for calculating the statistics. This process promotes transparency in reporting and allows the public to make comparisons based on credible data.
Patients First
Patients First is our defining culture. It’s a value instilled in every employee, and it’s how we operate as an organization.
|
GVCH |
SBCH |
SYVCH* |
National Average |
Patients who gave our hospital a 9 or 10 on a scale of 0-10 |
91% |
86% |
79% |
71% |
Patients who would definitely recommend our hospital |
92% |
89% |
79% |
71% |
Data from April 2020 - March 2021
*Critical Access Hospital