Haselton Family Neonatal Intensive Care Unit (NICU)
To contact Cottage Children's Medical Center, please call 805-879-4240, or ask your primary care provider for a referral.
Your baby’s birth is an exciting time, but if your baby needs special medical care, the Haselton Family Neonatal Intensive Care Unit (NICU) is available. Last year, there were more than 260 infants who were cared for in our NICU.
The healthcare team will provide care tailored to meet the needs of your baby and make your baby’s stay in the NICU as comforting as possible. We hope to make you feel comfortable and confident about the care your baby is receiving. If you have any questions, please do not hesitate to ask.
Family Centered Care
At Cottage Children’s Medical Center, we embrace families as important members of our team. We highly encourage you to participate in the care of your baby as much as possible. It is our goal to prepare you for your baby’s homecoming.
For parents who live out of town, accommodations are available on an “as needed” and “as available” basis. Please ask you nurse or social services for more details.
We know that this is a new and difficult time. We want you to know that we are here for you and your baby and are willing to answer any questions you may have at any time.
Features and Design
The most important feature for the new NICU location is that it is now on the same floor and adjacent to Brittingham Family Women’s Services, which includes the Birth Center and Mother-Infant Unit.
The unit is designed into three “pods” which can accommodate 6 infants in each pod. There are 22 patient beds in the new NICU, the same amount as the previous location.
The new NICU also has an isolation room, procedure room and a room with two beds to allow parents to “room in” or sleep in the same room as their baby prior to discharge. The patient bedside has curtains for privacy for skin to skin contact or breast feeding and pumping.
There are skylights in the corridor to allow more natural light. Large windows look out to a private patio which has a water feature and seating areas with tables to allow parents a chance to be outside to relieve stress.
We encourage parents to visit as often as you can and spend as much time at the bedside with your baby as possible. Your nurse will help you find the best way to interact with your baby. As you become actively involved in your baby’s care, you will build confidence in your ability to care for your baby.
To promote a quiet and healing environment, only two people are allowed at the bedside at one time. Parents may bring in guests but must remain at the bedside.
Grandparents may visit without the presence of the parents but are not permitted to bring in guests. Grandparents will be asked to step out of the NICU during shift report between 7 a.m.-7:30 a.m. and 7 p.m.-7:30 p.m.
The baby’s brothers and sisters may visit with a parent if they are 10 years or older. Please ensure that all visitors are feeling well and have no symptoms of illness.
We have a waiting room at the entrance to the Haselton Family NICU where additional family members and guests may wait. Children should be attended by an adult at all times while in the waiting room.
A nurse is available to update you anytime day or night. Our phone number is 805-569-7522. To protect your privacy, information will only be given to parents. Other relatives and friends will be asked to contact the baby’s parents to obtain information.
Watch Colton's Story
Pamela Vogel had a difficult pregnancy and went into labor four months before her due date. She gave birth to twins but her baby daughter did not survive. Pamela’s son Colton Vogel did survive but he weighed 1 lb 11 oz. at birth and could not breathe on his own due to his underdeveloped lungs.
Colton was cared for in the Neonatal Intensive Care Unit at Cottage Children's Medical Center, where he was put on a ventilator to help him breathe and to continue his growth under the careful watch of neonatologists and specialized neonatal nurses and staff. After more than 100 days, he was finally strong enough to go home to Santa Barbara with his mom and dad. Today, Colton is a healthy toddler who loves to smile and play.
The Visitor Parking lot is located at the corner of Castillo and Pueblo, directly across the street from
the Virgil Elings Lobby. Parking can be validated in the Virgil Elings Lobby. Otherwise, it is $2.50 an hour to a maximum of $10 per day.
Valet parking is available from 7 a.m. to 4 p.m. on weekdays at the front entrance to the hospital on Pueblo Street. Please ask the Concierge desk for more information. Street parking is available but is limited to 90 minutes and monitored closely.
Upon arrival at the hospital, you must check in at the front lobby. You will be given a badge. When you arrive at the NICU, please identify yourself on the “airphone” at the entrance doors of the unit by stating your last name and your relationship to the baby.
Each newborn, parent and grandparent will be given corresponding identification bracelets. When visiting, bracelets of parents and grandparents will be verified with the identification bracelet of the infant.